Refund Policy for Custom Designs and digital items

Thank you for choosing to purchase digital items from our shop. We take pride in creating unique and personalised items that meet your specific preferences. However, please note that due to the nature of our products, we have a strict no refund policy for digital items. We kindly ask you to carefully review the following terms before placing your order.

 If there is a clear mistake or error on our part during the process, we will gladly review the situation on a case-by-case basis. Please reach out to us directly with any concerns, and we will do our best to find a satisfactory resolution.

Cancelation Policy: due to the nature of you digital purchase we do not accept any cancellations.

By placing an order for a digitsl item, you acknowledge that you have read, understood, and agreed to our no refund policy, exchange or cancellation. We are here to assist you and ensure a positive experience, so please don't hesitate to contact us if you have any questions or concerns.

Digital items

All digital items/digital downloads are strictly non exchangeable and non refundable due to the nature of the product.